The patient and family services volunteer provides practical, psychosocial and spiritual support to the hospice patient/family under the direction of the volunteer services manager and in accordance with the interdisciplinary plan of care.

Responsibilities may include:

• Serves as companion for patient
• Provides relief for care givers
• May provide for physical care (hygiene, ambulation, comfort, etc.)
• May provide housekeeping and meal preparation
• May do shopping and errands
• Maintains confidentiality
• Provides required documentation
• Attends educational/support meetings whenever possible
• Contributes to an environment in which professional caregivers can work cooperatively
• Facilitates community awareness and support of HOM

Qualifications:

• Meets all licensing & certification requirements indicated by scope of service provided
• Must meet minimum age requirements for a junior volunteer
• Demonstrates good interpersonal communication skills
• Successful completion of patient services volunteer training
• Demonstrates healthy adjustment to loss
• Demonstrates the ability to accept people as they are
• Demonstrates appropriate patient care skills such as turning, lifting, etc.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of the position that will given this title, and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit, or in any way modify the right of any supervisor to assign, direct or control the work of volunteers under his/her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties and mentioned that are of a similar kind or level of difficulty.